Facilities Staff,

Course Description

The Level 1 Introduction to the Facilities Industry is a qualification available to all that work or wish to work in the facilities industry.  Individuals can choose the skills they want to focus on and get a greater understanding for topics ranging from managing waste, infection control, sustainable use of resources and cleaning in specialised areas, such as servicing of rooms and removing graffiti.


**Places subject to eligibility criteria

Leeds, LS3


City and Guilds

22nd Aug, 2022 - 26th Aug, 2022

Course Features

Completing this qualification is via classroom sessions, tutor led through completion of a workbook.  There are practical sessions for learners to get involved in which always prove to be popular.  This qualification aims to:


  • Introduce the learner to the importance of personal and workplace hygiene and industrial cleaning practices
  • Cover health and safety legislation and be able to follow safe working practices within an industrial environment
  • To give the learner a basic understanding of the importance of customer service

Progression Route

The qualification is ideal for those who want to learn and gain a broad understanding about the facilities and services industry.  It is particularly useful for those working in catering and retail and covers subjects such as:

  • Waste and Recycling
  • Sustainable Resource Management
  • Facilities Services
  • Safety and Security
  • Cleaning Graffiti
  • Cleaning Specialist Areas

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