Facilities Staff
Facilities Staff Sector
We have strong links with employers who have excellent vacancies working in the Facilities Industry. This includes roles such as Porters, Ward Cleaners and Kitchen Assistants within the NHS, as well as working for large facilities companies who recruit for Commercial Cleaners, Refuse Collectors, Recycling Operatives and Grounds Maintenance staff. The qualifications that we deliver give learners a fantastic understanding of the demands of working within the facilities industry, the health and safety requirements, how to communicate and work as part of a team and developing customer service skills.
City and Guilds Level 1 Introduction to the facilities industry (x4 units)
Course content:
Introduction to the facilities industry
To know about employment in the facilities industry
To know how to work as part of a team
Customer service
To know the benefits of good customer service
To know how to communicate with customers in the facilities industry
Workplace hygiene
To know why it is important to keep clean and hygienic
To know the use of PPE
To know how to prevent and control contamination and cross infection
Health, safety and security
To know relevant health & safety legislation
To know how to work safely
To be able to work safely
To know how to maintain safety and security
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Why Choose Castle View Group?
" They took the time to listen and quickly understand our exact requirements in terms of skills and experienced required. Within a couple of days you provided us with a shortlist of suitable candidates with personal feedback and input on each one. "
Andy Morley
Morley Builders
" The service provided by Castleview group has been second to none from training to the follow up support where guidance advice and support is readily available my own experience up to now supported by Amy Spark has been excellent not only do i feel there has been no stone left unturned to achieve my goal of gaining employment this has been achieved where more than one option was available you are reassured that if at first you don't succeed alternatives will be available you are assured the right position will be found and with the likes of Amy providing assistance you never lose confidence an excellent service which i would soundly recommend to anybody. you should be proud of the service you and the team provide. there is nothing to dislike about this business. "
Kevin Rooney
" From all the group on the course which is being tutored by Paul condon. It has been a great course and we have all enjoyed it. Paul Condon is the best tutor we have come across and thats the feeling from all the group. "
Chris Hargreaves
" The five day course I had to take I found very informative and gained further experience in the implementation of lean management and time management. After the course I went to an agency but did not hear anything, however Amy Spark from CastleView kept in touch with me and managed to organise an interview for me for a job working directly for the employer which I managed to be successful in being offered the position. I thank Amy personally for her full support throughout. "
